Delivery Information

 
"Always reliable and great service. I have never had a bad shopping experience and the quality is fantastic. I love the personal touches from the website to the packaging with tissue paper. I have not bothered looking elsewhere for my soaps since discovering the site."
Debbie Jones, Norfolk, UK (2013)

 

Natural Frenc Soap Scooter

Your soap is dispatched Direct from France

We aim to despatch goods within 7 working days. (usually a lot sooner)

Goods are sent as parcels or packages normally using DHL or UPS (or similar courier service). We will notify you of any delays with your order, (out of stock items etc.)

Also, no matter where you are in the world, we offer you a FREE DELIVERY option when you spend over a certain amount.

To keep things as simple as possible, delivery costs are based on the subtotal in your shopping cart and the region it's being delivered to. 

 

UK, Belgium, Ireland, Italy, Luxembourg, Monaco, Netherlands, Germany, Spain

Up to 39.99€ -  8€ Standard (7-10 days)    15€ Express (2-5 days)

Over 40€ - FREE Standard (7-10 days)    7.50€ Express (2-5 days)

Over 100€ - FREE Express (2-5 days) delivery

Once despatched, please allow the above working days for your delivery.

 

The Rest of Europe

Up to 59.99€ -  15€ Standard (7-10 days)    25€ Express (2-5 days)

Over 60€ - FREE Standard (7-10 days)      10€ Express (2-5 days)

Over 100€ - FREE Express (2-5 days) delivery

Once despatched, please allow the above working days for your delivery.

 

UNITED STATES/CANADA 

Under 75€ - 15€ Standard (7-10 days)    25€ Express (2-5 days)

Over 75€ - FREE Standard (7-10 days)  10€ Express (2-5 days)

Over 100€ - FREE Express (2-5 days) delivery

Once despatched, please allow the above working days for your delivery.

 

AUSTRALIA/NZ

Under 100 - 30€ Standard (10-14 days)     45€ Express (7 days)

Over 100€ - FREE Standard (10-14 days)   15€ Express (7 days)

Over 150€ - FREE Express (7 days) delivery

Once despatched, please allow the above working days for your delivery.

 

REST OF THE WORLD

Under 100 - 30€ Standard (10-14 days)     45€ Express (7 days)

Over 100€ - FREE Standard (10-14 days)   15€ Express (7 days)

Over 150€ - FREE Express (7 days) delivery

Once despatched, please allow the above working days for your delivery.

 

Returns Policy

Just contact us and we'll do our very best to help you.